Quality Ambassadors are an essential part of the global Cabin Team and are brand advocates. They ensure Vista’s highest service standards are maintained, and consistently delivered by our entire Cabin Host family.
At Vista we understand that every flight is unique, and we take care of every detail to ensure our clients enjoy a tailored and unparalleled service. To ensure this, every VistaJet flight has at least one Cabin member onboard the aircraft.
In this non-flying role, you will work closely with our Flying Quality Ambassadors, to ensure that our standards are maintained from ground to air. You will be someone who easily builds relationships and understands the importance of working with stakeholders, for a seamless customer experience.
You will report to the Cabin Operations Manager at Vista, and you will be stationed at Teterboro Airport. You will be accountable for the overall quality and standards at your FBO and overseeing the Vista product stores there. You will ensure they are well stocked, and work with the CH team, to support the client’s satisfaction on their flight.
This is a full-time role and flexible availability will be required, including weekends. You will focus your week on high profile flights, and ensure you prioritise quality audits, as directed by the Cabin Management team.