Vista Global

Commercial Manager

Requisition ID
2024-4453
City
London
Position Type
Permanent Full-Time
Work Base
Onsite / Office
Category
Sales
Brand
Vista Global

Job Profile

Vista understands that every flight is unique, so we take care of every detail to ensure our Members enjoy a tailored and unparalleled service.

 

Our Sales Teams are the first point of contact for all Vista Globals prospects; dealing with all aspects of their travel requirements as well as collaborating with other teams to ensure that each flight is tailor-made to the member’s specific needs.

 

Founded in 2004, Vista pioneered an innovative business model where customers pay only for the hours that they fly.  Our vision is to make business aviation simple and deliver the ultimate flight experience around the globe.

 

Today, we are the world’s only global aviation company, flying corporations, governments and private clients to 207 countries on our Members' fleet of over 300 silver and red business jets.

Your Responsibilities

  • Analyzing Program Members’ flight activity and identifying opportunities to maximize revenue or decrease costs – encouraging aircraft upgrades, reducing ferry flights, etc.
  • Collaborating with Vice Presidents in region with:
    • Identifying add-on, upsell and early renewal opportunities.
    • Tracking customers pacing and flight activity and identifying opportunities to grow the account.
    • Identifying strategic customer referral opportunities.
    • Monitoring payment and renewal dates.
  • Maintaining Member profiles in Salesforce, including all non-flight related post-sales data.
  • Attending meetings with Client Services Managers and Program Sales Vice Presidents to discuss all operational and commercial matters pertaining to Members.
  • Working closely with Private World team to maximise member engagement.
  • Collaborate with Marketing on mass communications to Members.

Required Skills, Qualifications, and Experience

  • Experience gained in an account management, business development or customer success role. 
  • Experience in private or business aviation company is not essential but will be an advantage.
  • Advanced interpersonal skills and a skilled relationship-builder. You are professional, articulate and possess a natural gravitas that enables you to influence effectively at all levels. 
  • An astute commercial acumen and advanced analytical skills that will enable you to identify opportunities to maximize revenue opportunities.
  • Works with exact accuracy and maintains thorough attention to detail even when working under pressure. 

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