Vista integrates a unique portfolio of companies offering asset-free services to cover all key aspects of business aviation: guaranteed and On Demand global flight coverage; aircraft leasing and finance; and cutting-edge aviation technology.

This Senior Credit Controller role will be based in our Middle East (Dubai) office, reporting to the Accounts Receivable Manager AMEI. You will be primarily responsible for the Credit Control and Cash Application tasks in their daily functions, operating efficiently and in line with KPI’s and expectations.

You will be following the business processes, focusing on successful and timely collection and allocation of amounts from Vista customers.  The daily tasks will include sending payment requests, analysing balances due, and escalating issues relating to potential bad debts. Liaising with clients and following up on actions taken. 

• Responsible for ensuring that all funds are collected, accounts reconciled, and queries resolved for Key High value level client accounts.
• Building and maintaining relationships with clients, facilitating greater efficiency in payments and query resolutions.
• Continually assess all accounts to minimise client’s exposure in terms of debt versus deposit.
• Investigate, manage and resolve all disputes quickly and efficiently in-order-to collect funds.
• Attending client meetings to discuss any finance questions or queries when necessary.
• Ensuring that customers pay amounts owed to the company by the due date using a variety of payment methods.
• Agreeing payment and repayment plans with customers that are in default of payment terms initiating legal proceedings if necessary.
• Allocating all cash received into the business on-a-daily basis.
• Ensuring compliance with the company credit policy, business processes and Sarbanes-Oxley requirements.
• Gathering quantifying data and generating reports to assist in cash collection and identifying problem areas.
• Identifying and recommending opportunities for improvement in existing procedures and processes consistent with company policies and procedures.
• Preparing daily and ad-hoc reporting for management at month end and as requested.

Perform any other tasks reasonably required to be undertaken in accordance with the instructions of the Reporting Manager

• Minimum 2 years of Senior experience in Collections or Accounts Receivable teams.
• Prior experience with luxury brand or exposure to HNWI clients highly beneficial and preferred.
• Demonstrate strong self-motivated, autonomous approach to support the business in achieving the company goals, promoting and installing required levels of urgency.
• You enjoy working in a highly pressured, dynamic, entrepreneurial environment, keen to engage as required by a growing business.
• Demonstrate intermediate Excel and strong analytical skills, with the ability to provide client focused analysis and commentary. Prior experience with SAP accounting software is highly beneficial.
• Excellent verbal and written communications skills – including cross functional collaboration.
• Demonstrable experience of creating, fostering and maintaining business relationships to promote enhanced cash collection.
• Ability to operationally review processes and propose changes to management team.