The Vendor Relations team acts as the primary point of contact for the firm’s suppliers, ensuring effective flow of information between internal and external stakeholders, accurate maintenance of vendor master data and timely resolution of disputes. This role is a critical part of our AP process, strengthening our supplier relationships and ensuring smooth and accurate payments.

Vista is the world’s leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts. A global group headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset-free services that cover all key aspects of business aviation, including guaranteed and on-demand global flight coverage, subscription and membership solutions, and trading and management services.  

A career at Vista means stepping into an environment where you’re trusted with real autonomy and responsibility from day one. Whether you're keeping our aircraft airworthy, flying our clients across the globe, or working in one of our corporate teams, you’ll move fast, deliver impact quickly, and grow through hands‑on learning and close collaboration within a supportive global community.  

This role will provide specialist support in managing complex vendor issues, ensuring end-to-end resolution, and assisting with German-language documentation and communication. This is an exciting opportunity for an individual with strong analytical skills, fluency in German, and a genuine interest in finance and aviation who is seeking a career within an international business.

• Handle the onboarding process for new vendors, including verification of necessary documentation (via our SLM Software).
• Manage regular communications with vendors regarding payment status, invoice submission guidelines, and other inquiries (via email and telephone).
• Communicate with German vendors natively and assist colleagues with German-language documentation.
• Provide language support to the wider Accounts Payable and Vendor Relations teams when required.
• Collaborate with Cost Control, Procurement and Analytics to provide vendors with accurate and timely information to resolve Vendor queries and disputes.
• Investigate and resolve vendor disputes, including invoice discrepancies and payment delays.
• Take ownership of complex vendor queries and follow through to full resolution.
• Maintain detailed records of disputes and resolutions for future reference and reporting.
• Ensure compliance with data accuracy, Know-your-Vendor and other related regulatory requirements.

• Fluency in German (C1-C2 level) and English required.
• 3+ years of experience in a Customer Service, Vendor Relations, or Accounts Payable role.
• Highly organized with excellent communication and relationship-building skills.
• Strong analytical and problem-solving abilities.
• Exceptional attention to detail and data accuracy.
• Ability to handle multiple vendor inquiries and prioritize tasks effectively.
• Familiarity with accounting platforms and AP Automation Software (SAP and SoftCo preferred but not essential).
• Ability to work in a highly pressurized, dynamic, and entrepreneurial environment.