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The Support Analyst is a critical role responsible for providing Level 1 and Level 2 support across all company locations. This role demands a thorough understanding of technical systems and end-user support to ensure the continuous operation and functionality of our proprietary applications. The ideal candidate will collaborate actively with IT Technicians, DevOps/SysOps, Software Developers, IT Infrastructure Specialists, product managers, and IT Management.
Vista Tech plays a vital role in the Vista...
The Global Application Support Team Leader plays a critical role in leading a team of Level 1 and Level 2 application support analysts across multiple locations. The team leader is responsible for managing team operations, providing technical oversight, ensuring efficient service delivery, and acting as an escalation point for complex technical issues. This role focuses on enhancing IT and application support efficiency, driving automation, and maintaining strong relationships with key stakeholders across the organization.
Vista Tech plays...