Vista Global

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Quality Ambassadors are an essential part of the global Cabin Team and are brand advocates. They ensure Vista’s highest service standards are maintained, and consistently delivered by our entire Cabin Host family.   At Vista we understand that every flight is unique, and we take care of every detail to ensure our clients enjoy a tailored and unparalleled service. To ensure this, every VistaJet flight has at least one Cabin member onboard the aircraft.   In this non-flying role, you will work closely with our Flying Quality Ambassadors, to ensure that our standards are maintained from ground to air. You will be someone who easily builds relationships and understands the importance of working with stakeholders, for a seamless customer experience.   You will report to the Cabin Operations Manager at Vista, and you will be stationed at Teterboro Airport. You will be accountable for the overall quality and standards at your FBO and overseeing the Vista product stores there. You will ensure they are well stocked, and work with the CH team, to support the client’s satisfaction on their flight.   This is a full-time role and flexible availability will be required, including weekends. You will focus your week on high profile flights, and ensure you prioritise quality audits, as directed by the Cabin Management team.
Requisition ID
2024-4333
Category
Cabin Management
Job Location
Teterboro
Work Base
Onsite / Office
Position Type
Permanent Full-Time
Vista is a fast-growing private aviation business, operating the world’s largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability, and value.   From scheduling a flight, every detail is covered, from a particular bottle of wine or catering from a preferred restaurant to a particular magazine or a chauffeur service to the airport. Our Client Services team is the first point of contact within the business for all our customers; dealing with all aspects of their travel experience, maintaining an overview of all flights, and liaising with other departments to ensure excellent customer service.   We are looking for Executives to join the Client Services team and in return, VistaJet will provide you with stability, growth, and access to excellent benefits and incentives.
Requisition ID
2024-4308
Category
Client Services
Job Location
Hong Kong
Work Base
Onsite / Office
Position Type
Permanent Full-Time
Vista understands that every flight is unique, so we take care of every detail to ensure our Members enjoy a tailored and unparalleled service, making flying private truly personal for 20 years.   VistaJet is an operating partner of Vista, the world’s leading private aviation group. Vista integrates a unique portfolio of brands offering asset free solutions to cover all key aspects of business aviation. The Group's mission is to lead the change to provide clients with the most advanced flying services at the very best value, anytime, anywhere around the world.‚Äč   Vista is a fast-growing private aviation business, operating the world’s largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability, and value.   From scheduling a flight, every detail is covered, from a particular bottle of wine or catering from a preferred restaurant to a particular magazine or a chauffeur service to the airport.   Our Client Services team is the first point of contact within the business for all our customers; dealing with all aspects of their travel experience, maintaining an overview of all flights, and liaising with other departments to ensure excellent customer service.   We are looking for Executives to join the Client Services team and in return, VistaJet will provide you with stability, growth, and access to excellent benefits and incentives.
Requisition ID
2024-4288
Category
Client Services
Job Location
Malta International Airport
Work Base
Onsite / Office
Position Type
Permanent Full-Time
Vista America is excited to be hiring Cabin Host/Hostess to join our team.  Each Vista flight has a Cabin Host/Hostess on board, and they are responsible for making every traveler’s comfort and needs their highest priority. You will be flying on our fantastic Challenger 350/300 Fleet, extending to our Gulfstream and Global 6000s once you gain experience.  As a Cabin Host/Hostess, you will work onboard one of our modern and luxurious private jets, placing dedicated focus on the comfort of our customers during their entire experience. Ultimately creating a unique home away from home experience, which our customers have come to love.   As a member of the Cabin Crew, you will understand that every flight is special and planned down to the finest of details. You will take care of every aspect of the customers experience to ensure they enjoy a tailored and unparalleled service.  As a brand ambassador, you will always represent the brand to the highest of standards, providing an opulent experience to clients globally.    A few benefits of joining the team: - This opportunity is home-based; therefore, you can live within one hour from an international airport - 15 days on/13 days off schedule – schedule known a year in advance - Enjoy industry leading training - Our extensive training program incorporates training by the British Butler Institute, Norland College, Wine & Spirit Education Trust, and MedAire. You will learn essential skills in service excellence, professional communication, firefighting, food safety, and hygiene, pet first-aid, WSET Level 1, and advanced plating. If you have experience with VIP clientele offering them service, assistance, or in a supporting role (private aircraft cabin crew, Commercial airline cabin crew working in First or Business Class cabins, Five-star hotels, Personal assistant to a high-net-worth individual, Yacht crew or Fine Dining & Hospitality experience) and are interested in representing the Vista brand, this incredible opportunity may be a perfect fit for you!      Benefits: - Medical, Dental, and Vision plans  - 401(k) program with company matching and 100% vested immediately. - Life Insurance and Long/Short term Disability - Employee Assistance Program - Vacation Days - Option to accrue 10 days of vacation per year OR you can receive a $10,000/year in lieu of vacation (prorated based on the date of hire). The compensation for this position is $72,000/yr.   The affiliated operating partners of Vista are equal employment opportunity employers. The affiliated operating partners of Vista do not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. The affiliated operating partners of Vista also prohibit harassment of applicants or employees based on any of these protected categories.  
Requisition ID
2024-4153
Category
Cabin Host
Job Location
Columbus
Work Base
Remote
Position Type
Permanent Full-Time
VistaJet are excited to announce that we are hiring and expanding our Cabin flying team.   **Please note - you must have the right to live and work in Europe or the UK**   You will work onboard one of our modern and luxurious private jets, placing dedicated focus on our customers comfort during their entire experience. Ultimately creating a unique home away from home experience, which our customers have come to love.   As a brand ambassador you will understand that every flight is special and planned down to the finest of details. Youwill take care of every aspect of the customers experience to ensure they enjoy a tailored and unparalleled service.  You will be proud to wear the VistaJet uniform and as an ambassador, always represent the brand to the highest of standards, across the globe.   If this sounds like you, then this incredible opportunity could be the next step in your career.   (Kindly note: if you have recently applied for this position, please wait 6 months from our last correspondence from you)   Role overview   You will always provide the highest standards of safety and comfort.  You will be solely responsible for the entire cabin experience focusing on inflight service and cabin presentation. You will be supported by our global teams who will ensure you have all the support you need behind the scenes to create a unique tailored experience; from the moment your customers arrive. You will work for 17 days on and have 13 days off, this pattern of working is protected by our teams to ensure stability for you, although at times a degree of flexibility may be required.   The fluidity of this role is what makes it exciting and unique to the world of VistaJet, essentially everyday will be a new adventure.   You will be asked to choose a preferred base from our extensive list, this gives you flexibility and of course stability in calling your base, home. You will proceed from this base on day 1 and return on day 17. In addition to the above you will be supported by our experienced Cabin Management team, in both performance and development, and they will be available to you 365 days of the year.   Industry-leading training   Our incredible trainers will build on your current service skills and expertise by enrolling you onto our intensive 2-week training academyin Malta. This will incorporate and enhance your skills, that will have been demonstrated by you at one of our Cabin Assessment days. You will receive medical and safety training, so you are fully prepared to always ensure our clients safety and comfort.   We kindly ask for all candidates to wait 6 months if they have previously applied or have attended an interview for the same position, please build on your previous experience and expertise and reapply to us.
Requisition ID
2024-4143
Category
Cabin Host
Job Location
European Union
Work Base
Onsite / Office
Position Type
Permanent Full-Time
This Columbus-based, strategic leadership role has oversite of the entire Cabin Team for Vista America. You will be accountable for the culture, customer experience and cabin operations, always ensuring Vista America consistency and standards.   Vista America’s Cabin Hosts (CH) work onboard modern and luxurious private jets, placing dedicated focus on our customers comfort during their entire journey, which ultimately creates a unique home-away-from-home experience, which our customers have come to love.   The Head of Cabin will ensure the CH team has the tools, knowledge, and support to fulfill the service excellence standards required.  This position also provides clear leadership to your team of Cabin Operations and Performance Managers (COPMs).   Responsibilities - Ensure the continued Brand excellence of Vista America through the CH team. - Build relationships with CH team and leadership to ensure effective alignment for the team and a clear understanding of responsibilities and standards. - Evaluate processes and seek opportunities to improve efficiency, while maintaining the policies, procedures, and standards of Vista America. - Uphold positivity and integrity during periods of transformational change. - Be a visible presence within the operational control center and work with relevant teams to ensure CH staffing on flights. - Accountable for all Client Services and Quality Ambassador feedback and ensure actions for improvement. - Ensure aircraft standards, stocking, cleaning, and inventories are maintained and remain efficient. - Provide performance reports to leadership. Requirements - Minimum of 3 years in a senior leadership role. - Flown as a Flight Attendant for an international carrier, or Cabin Host within Private Aviation - preferrable. - Proven Experience in building a team culture with a remote team. - Experience with and knowledge of the expectations of Ultra High Net Worth individuals and the intricacies that surround ultra luxury hospitality. - Demonstrated ability to work with and create data, forecasting trends in-line with operational needs. - Proven ability to lead departmental direction and demonstrate success in delivering key performance indicators. - Experience in managing performance via standards, KPI’s and Brand expectations. - Right to live and work in the USA.   Benefits: - Medical, dental, and vision plans   - 401k program with company matching and no vesting period.  - Paid Time Off  - Life Insurance  - Employee Assistance Program  - Career progression The affiliated operating partners of Vista are equal employment opportunity employers. The affiliated operating partners of Vista do not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. The affiliated operating partners of Vista also prohibit harassment of applicants or employees based on any of these protected categories.
Requisition ID
2024-4129
Category
Cabin Management
Job Location
Columbus
Work Base
Onsite / Office
Position Type
Permanent Full-Time